About Us
Our Vision & Values
Founded on the principle of personalised individualised care, Northbrook Homes is dedicated to putting our residents at the heart of what we do. This is enacted through the following values that are present in everything that we do;
Fostering a community spirit through which all our residents, and all those who enter the home feel welcome and part of the family
Promoting Kindness, Politeness & Respect for all
Promote open communication between all of our residents and teammates
Always be caring and compassionate to all our residents and those who enter our homes
Treat residents with empathy, and always show kindness and respect to our residents, teammates and visitors
Address all concerns, no matter how small
Promote & Respect the wishes of our residents, and embrace diversity
Making our homes a comfortable and safe place for all
Ensuring a great service for all of our residents, whilst maintaining their dignity and privacy at all times
Always respect our residents’ privacy and discussing concerns in private
Working together to improve the lives of others
Empower others to be their best selves
Support each other in maintaining the highest standards of care
Work with a range of health professionals to ensure our residents are provided with the medical, emotional, physical and psychological support that they need
Strive to continuously improve and support each other by prioritising our residents’ wellbeing at all times
Take ownership of all we do by working competently with pride, always being open and honest, taking personal responsibility and learning from our mistakes together in an open environment
Person Centred Care
We hold ourselves to the highest standards of practice so that every resident is treated with the respect, dignity and grace that we all deserve.
Specialists in Learning Disability, our care approach is person-centred; focusing on individual’s needs, personal abilities and preferences, and providing a bespoke care plan that promotes our residents’ growth and independence.
Our 5 beds residential care units, allows us to provide personalised one-to-one care, ensuring that our residents get all the support and care they deserve.
Whether it’s at home or out in the community, our residents will always be accompanied by our highly trained support workers
Professional Care
We believe that our friendly and professional team at Northbrook Homes is an essential part of our service, frequently going the extra mile to do their very best for the people they support.
From supporting people living in our homes, to making sure that activities genuinely reflect people’s choices, we are proud of how our staff strive to bring happiness and fulfilment to the lives of our residents.
Northbrook Homes is dedicated to the continuous development and improvement of our staff, in a way that that directly improves the quality of life of the people we support.
All new staff are required to attend and complete a general, and service-specific induction programme which meets Care Certificate requirements. From there they move into personal development programmes that further develop their knowledge skills and motivation to achieve a high quality of service for the people we support.